IPOSS Token Process. Frequently Asked Questions. Overview. The following FAQs are designed to assist Avaya Partners with the new process which simplifies. Avaya business telecommunications technology, phones and communication systems for your companies communication solutions. Beginning with the launch of IP Office R, IPOSS is REQUIRED for all sales of Server Edition, Select, & IP Office Contact Center (IPOCC).

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The introductory support price includes software upgrades and is similar to the cost of a single software upgrade. If you do not have access to a Sold To, contact your Company Administrator.

Protect and Support Your Avaya IP Office System With IPOSS | Teltek Systems

This service includes support of software and hardware components, access to service packs and all major software releases during the contract term. To validate this, use the https: If you do not have access to this Sold To, contact your Company Avay. Today we want you to know about a avaaya you should consider to optimize and protect your Avaya Investment. There is one fee per server, regardless of the number of users or applications.

If you choose ipows purchase IPOSS, Teltek will purchase it on your behalf and respond directly to your questions and service needs. Make a hardware warranty claim is only available to Avaya SSO users who are logged in and have Sold To’s associated to their login.


Flexible coverage options are available to meet the specific needs of your business. However, you can open Service Requests now by accessing the “Service Requests” tab. Tips for Searching Avaya Support A good query consists of three things: Community Support Avaga DevConnect. Would you like to chat with one of our Support Agents?

Your Company Administrator is reviewing your request in order to approve your login. Distributor functionality is only available to Employees or to Avaya Distributors who are ipooss on and have Sold To’s associated to their login. Your support registration has been received and is in the approval process.

Yes No Ask Me Later.

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Enclose exact words or phrases in double quotes. Abaya will receive a confirmation email upon approval. Award-winning remote technical support is available during standard Monday-Friday, 8 a.

IPOSS provides affordable, ongoing support for your communications platform. Serial Number can not be same.

Videos and Tips on using the Avaya Support Website can be found here. To enable this innovative process, GRT users have new and additional options, including: Ava and Web Chat functionality is only available to customers and partners who are logged in and have an ipods maintenance agreement. Please sign in now or Register using the Register Now!


Avaya IP Office Support Services (IPOSS) | Efficient Communication Solutions, Inc.

You are now leaving Avaya Support and entering the Avaya Learning website. This functionality is only available to customers and partners who are logged in.

To validate your profile, use the https: Use the Support by Product short-cut at the top of each page, and select your product and release to find the latest Product and Support Notices, the latest and top documentation, latest downloads, and the Top Solutions that agents are using to close customer tickets. A few weeks ago, we provided an overview of Avaya IP Office release This entry was posted on Tuesday, October 17th, at 1: Please provide additional details.

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A Federal Program for Schools and Libraries. We are set up for collaborating with you with screen sharing and Web Talk. Upcoming Events with the option to add the event s to your calendar.

The more exact the phrases are to the actual title or string of text in i;oss document, the better the results. You can follow any responses to this entry through the RSS 2.